FREECALL 1300 969 947 

No products in the cart.

Return To Shop

FAQs about our antibacterial wipes

Please see a selection of frequently asked questions below, if you can’t find what you’re looking for please contact us.

Pre-saturated towelettes with a highly effective hypoallergenic formulation that kills 99.99% of germs, as well as cleansing, deodorising and protecting surfaces.

They have a mild and pleasant lemon scent.

WOW Wipes have been laboratory tested in Australia and results show they kill 99.99% of germs.

No.  WOW Wipes do not contain any harsh ingredients such as alcohol, ammonia, bleach or chlorine.

The main ingredient in the WOW Wipes liquid solution is 98.95% purified water, and the active ingredients are known as quatemary ammonium compounds.

The result is a mild and hypoallergenic product that is safe to handle, yet kills 99.99% of germs within 2-minutes.

SDS – Safety Data Sheet is available upon request.

WOW Wipes were designed primarily for wiping down surfaces. Although hypoallergenic for handling, we do not recommend using the Disinfecting Wipes as a hand wipe, personal care wipe, or a baby wipe.

WOW Wipes quickly clean and disinfect. The generous sized towelette provides ample coverage to wipe down almost any surface.

Just gently wipe the surface with the pre-moistened towelette and then discard of responsibly (Do not flush).

The liquid formulation is designed to evaporate quickly.

Any common or public area with shared surfaces and touch points are perfect for the provision of WOW Wipes self serve stations.  

With WOW Wipes on hand, everyone has a convenient and effective means to quickly disinfect any hard or soft surface they wish to touch…or to disinfect touch points for the benefit of the next person who comes along! Great for benches, upholstery, handles, touch screens, consoles, dumbbells, mats and handrails, as well as keyboards, telephones, office desks, kitchen areas and door handles to name but a few examples. The list is endless!!

One wipe is sufficient to wipe down most surface areas that you will come into contact with. If the wipe is still moist then it will continue to do the job it was designed for.

Should an area contain soil or debris, use one wipe to clean away the debris, and a second to disinfect the surface.

WOW Wipes DO NOT contain any harsh ingredients such as ammonia, alcohol, chlorine, or bleach that can all cause harm to certain surfaces. The Disinfectant wipes are generous in size to clean almost any surface area, as well as being lint free and highly absorbent for better cleaning results.

Our Maxx-Pack and Premium Wipes are embossed and non-abrasive, with the cleaning solution safe to use on vinyls, treated leather, plastic, laminates, metals, plexiglass creens, wood, rubber, and more

Our Bamboo and ECO-Maxx wipes are super soft and absorbent, and are equally safe to use on vinyls, treated leather, plastic, laminates, metals, plexiglass screens, wood, rubber, and more.  These wipes in particular are great for screens and stainless steel due to their incredibly high absorbency.

Wipes used daily should increase the life of upholstery.  By far the the main cause of cracking and wear in leather and Vinyl is prolonged exposure to body oils/sweat, dirt/dust/grime, as well as constant wear/pressure in certain areas.  The use of WOW Wipes should extend the life of upholstery by removing dirt and oils, but should not replace your regular cleaning regimen carried out by staff or cleaners.

  • Convenience
    • A quick ‘set and forget’ system for your staff
    • One step cleaning solution: no need for users to combine a spray bottle with a paper towel
    • No searching for lost spray bottles
    • A single roll of WOW Wipes contains 800 – 1,200 wipes and lasts much longer than the average pack of paper towels.  This has the benefit of less frequent refills by staff, and less customer frustration due to empty paper towel holders.
    • Customers love the convenience of WOW Wipes, and by using the wipes they contribute to the cleaning of your facility.
  • Hygiene
    • Due to the greater uptake by customers, your business will be a more hygienic and attractive facility.
    • Staff appreciate the supply of WOW Wipes to ensure a hygienic workspace, especially during flu season.
  • Presentation
    • Spray bottles + Paper towels are an ‘old school’ system that can look untidy and outdated.
    • Used paper towels quickly fill up rubbish bins, overflowing and inevitably finding their way on to the floor. WOW Wipes settle to the bottom of bins, resulting in a  tidier and more appealing facility.
    • WOW Wipes dispensers are modern and streamlined, enhancing the aesthetics of your facility rather than detracting from it.
    • WOW Wipes are lint free – so after usage your surfaces will be clean and clear.
  • OH&S
    • No bulk chemical handling by staff
    • No chance of incorrect chemical mixing, which can lead to an overstrength or understrength liquid solution.
    • No chance of chemicals being swallowed or spilled by staff or customers
    • Spray bottle solution is often sprayed directly onto electronic equipment before they are wiped down. This has a high chance of penetrating into the electronics over time, causing a possible health hazard and costly repairs.
  • Customer Service
    • Time is an increasing valuable commodity for people, and so is the expectation that businesses provide a safe environment for customers and patrons. Having WOW Wipes at your facility demonstrates to customers and prospective customers that you care about them.
    • Eliminate customer frustration of locating spray bottles that have been moved, and frequent empty paper towel holders.

All WOW Wipes rolls contain the same Liquid formulation that kills 99.99% of germs and bacteria.

All are hypoallergenic/mild on skin for handling.

Here is some information to help you decide which WOW Wipe is best for you or your company:

Maxx-Pack Wipes: Our most economical and best-selling option with 1200 wipes per roll. Ideal for customers who see expenditure as a prime consideration, whilst not compromising on quality.

Compatible with all our dispenser options.

ECO-Maxx Wipes:  100% Biodegradable and Plastic Free.  We have packed in 1000 wipes per roll, and have maximised the value proposition for customers seeking bulk biodegradable wipes.  The fabric is super soft, absorbent, and surprisingly thick for a value based wipe.  ECO-Maxx = Maximum biodegradable value and performance.

Kills 99.99% of germs

Compatible with all our dispenser options.

Bamboo Wipes: 100% Biodegradable and Plastic Free.  Thick and thirsty Bamboo fabric wipes for businesses that are environmentally focussed and have a like-minded clientele.

Currently being used by large and small organisations/customers in a wide array of settings – government departments, corporate offices, universities, schools, call centres, Fitness, and even private homes.

Compatible with all our dispenser options.

Our Bamboo wipes are currently being successfully processed by commercial Green Waste companies who have assessed them as suitable and compatible with their large-scale composting operations.  Contact us for more information about this.

If composting is a step too far, the Bamboo wipes will biodegrade and disappear if disposed of with general waste.

Kills 99.99% of germs

Compatible with all our dispenser options.

Premium Wipes: Same fabric as our Maxx-Pack wipes, but 50% thicker.  For customers who like a strong and thick fabric with a premium feel.  Containing a high wood-pulp content, these wipes are very absorbent and soft.  810 wipes per roll.

Kills 99.99% of germs

Compatible with all our dispenser options.




Our Bamboo Wipes are made from 100% bamboo and are our premium eco-friendly wipes option for sutomers who want the very best.

Here’s why we choose bamboo:

  • Bamboo fabric is 100% biodegradable and compostable.  From the earth – to the earth.
  • Bamboo is a fast growing and a naturally sustainable resource.  It requires little water, no irrigation systems, and can thrive in poor soil where other plants may not grow.
  • Bamboo regenerates naturally after harvesting, so does not need replanting.
  • Bamboo helps prevent soil erosion, and needs far less land area than other fabrics to yield the same volume of fabric.
  • Bamboo is resistant to pests, and does not need chemicals, pesticides, or fertilisers in order to thrive.
  • Bamboo is hypoallergenic, and perfect for people with sensitive skin.  The fibres are naturally smooth and rounded without the need for chemical treatment, unlike other fabrics which have rough spurs that can irritate.
  • Bamboo fabric has naturally occurring antibacterial qualities, even without any antibacterial liquid being added by manufacturers to the fabric.
  • Bamboo is one of the softest fabrics available, yet is extremely strong.

These great qualities make it possible for us to offer antibacterial office wipes and gym wipes that are:

  • Biodegradable
  • 100% Bamboo
  • Compostable (approval by your local area green waste facility required)
  • Highly absorbent
  • Super soft, yet strong
  • Alcohol free, our wipes are safe on skin

We believe that sustainability is of vital importance in a world of finite resources.

This belief led us to be the  first Australian company to offer 100% Biodegradable and Plastic Free bulk roll wipes when we introduced our popular Bamboo wipes in 2016.

More recently, we launched the value-based ECO-Maxx wipes in 2022 to broaden our biodegradable and plastic free range further.

We will seek to continually refine and improve our product range into the future.

The Shipping Cartons are made of a strong double-layer cardboard which can  be disposed of in the recycling bin.

Although our bags are technically recyclable, currently soft plastics are not able to be recycled in Australia so we do not recommend that these be placed in recycling bins.

t is our belief that the vast majority of wipes are generally not suitable for flushing, even if the manufacturer claims they are.

The nature of wet wipes means they require added strength to stop them disintegrating in people’s hands during use, and it is this strength which means they will never break down as easily as toilet paper once flushed.

A few wipes going down the toilet each day may seem fine for a while, but a high frequency of wipes being flushed is asking for trouble and has consequences such as clogged drains and blocked government wastewater systems.

This comes down to personal preference, however here are some considerations to help you decide:


Wall mounted dispenser: Our No.1 most popular unit.  Modern and sleek looking with a silicone dispensing nozzle.  Available in black or white, this low maintenance unit is affordable and easy to replace if needed.


Matte Black floor dispenser/binConstructed from stainless steel, and powder coated with a stealth matte black finish.

Low maintenance and rugged, this modern looking unit will enhance the décor of most contemporary spaces.

Portable, so can easily be moved and placed in areas where wall space is not available.

Contains an integrated rubbish bin.

The original and best – beware of imitations.


Stainless steel floor dispenser/bin: A premium dispensing option constructed from corrosion resistant 304 grade stainless steel.

If properly cared far this unit adds extra class to your facility.

Portable, so can easily be moved and placed in areas where wall space is not available.

Contains an integrated rubbish bin.

When installing our Wall Dispenser there are several important points which determine how well the unit will perform:

  • Orientation: The dispenser MUST be installed so the opening is at the TOP of the unit and the wipes dispense upwards.  Incorrectly installing the dispenser with the nozzle at the bottom will allow liquid to drain from your wipes roll, perhaps wetting the floor, and drying out the wipes.
  • If installed too High: The dispenser will not last as long, sometimes significantly so.  The action of pulling wipes down + across puts far greater pressure on the front cover causing accelerated wear and tear. A high dispenser also negatively affects wipes dispensing performance, with a greater likelihood of the wipes breaking off too soon.  The result is the next wipe may not be easily accessed, and sometimes the dispenser will need to be opened to bring the next wipe through.
  • If installed too Low: The wipes will generally pulled straight upwards from a low starting point, which means the wipes will not tear easily and more wipes are used each time.    This means wipes are wasted and costs increased above what is necessary.
  • Height: The correct installation height of the dispenser is so the TOP point of the unit is 100 – 140cm from the floor.
  • Please carefully refer to the installation guide found inside the dispensers while installing.

Stainless steel products are not maintenance free. All grades and finishes of stainless steel may stain, discolour or develop a layer of grime from normal use.

Our dispensers are made from corrosion resistant 304 grade stainless steel, but to keep them looking nice regular cleaning is required.

We recommend washing them weekly with warm soapy water followed by a rinse and a wipe dry.

Although very rare, this can occasionally happen for a variety of possible reasons. Please contact us by phone or email or so we can get to the bottom of any issue.



This should not happen if the instructions are followed.  The only time a roll of our wipes will become dry is if:

  • They are mistakenly taken out of their plastic bag and then placed inside the dispenser. As per the label directions, please be sure to keep the roll inside their bag at all times.
  • They are partially kept inside their bag, but the bag is opened up wide and rolled down the side of the roll to expose it to air.
  • The Wall Mounted Dispenser is incorrectly installed so the wipes dispense from the bottom. This allows the liquid to drain, drying out the wipes and possibly leaving a wet patch on the floor below.

Always install the dispenser so the nozzle is at the top and the wipes dispenser upwards.

If these instructions are followed, the wipes generally stay wet for as long as it takes to use up the roll.

Always refer to the instructions on the bag.

Testing on animals is something we have never done, and will never do.

We work strictly within our anti modern slavery policy which extends to our direct suppliers and supply chain.


WOW Wipes are proud nationwide suppliers of high-quality antibacterial wipes for many Australian businesses. Whether your business is located in Queensland, New South Wales, Victoria, South Australia, Western Australia, Australian Capital Territory or Tasmania, WOW Wipes can supply you! Get in touch today and chat to one of our friendly team who would love to assist you!

If left unopened, WOW Wipes have a shelf life of 3-years.